With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

At Salesforce’ biggest tech summit, Dreamforce 2024, the company unveiled Agentforce Partner Network that brings together ...

He has won and lost fortunes with his bets on technology. So is the investor a visionary — or a gambler who got lucky?